A bar without ice stops pouring. FixitBay LLC repairs commercial ice machines for bars, cafes, restaurants, hotels and offices across San Francisco, the Peninsula and Marin: under-counter cubers, modular heads on storage bins, flake and nugget machines, and ice and water dispensers. Hoshizaki, Manitowoc, Scotsman and Ice-O-Matic, plus the ice makers built into Sub-Zero, U-Line and Marvel units in light-commercial settings.
$100 commercial diagnostic credited toward the repair. Written flat-rate estimate before any part is ordered. 180-day warranty on parts and labor. Same-day or next-day in most cases. For the ice maker inside a home refrigerator, see ice maker repair.
We provide commercial ice machine repair in the bay area across San Francisco, the Peninsula, and Marin County. Select your city for local details and availability.
The bin stays empty while the machine hums. Water is not reaching the evaporator, or the control has locked the unit out after repeated failed cycles. Inlet valve, float and water level sensor, control board.
A machine that used to fill the bin overnight now falls behind by the afternoon. Long freeze cycles from a starved water supply, a warm condenser or a weak compressor.
The slab freezes and stays on the evaporator until somebody thaws it by hand. Hot gas valve, harvest thermistor or timer.
Short freeze cycles or low water flow: supply pressure, a partly closed valve, a sensor ending the cycle early.
Blocked condenser airflow or a failed condenser fan. The compressor runs hot and the high pressure safety trips until it cools.
Sump overflow, a split drain line, a stuck inlet valve or a loose supply fitting. We trace the source before replacing anything.
Long freeze, long harvest, high temperature and water fault codes on Hoshizaki, Manitowoc, Scotsman and Ice-O-Matic controls. We read the code and confirm it with a test.
The machine stops with a half-empty bin or overfills it: a bin thermostat or infrared sensor out of position or failed.
We watch a full freeze and harvest cycle, measure water flow and pressure, check the condenser airflow and fan, and test the valves and sensors the code points at. That isolates the failed component before we quote anything.
You approve a written flat-rate quote before we touch the machine. Common parts arrive in 2-4 business days; model-specific boards and valves take longer, and we give you the lead time before you approve.
After the repair we run the machine through complete cycles, confirm the bin fills and the harvest releases cleanly, and document the work for your records. Every commercial repair carries our 180-day warranty on parts and labor.
FixitBay LLC repairs commercial ice machines for bars, cafes, restaurants, hotels and offices across San Francisco, the Peninsula and Marin: under-counter cubers, modular heads on storage bins, flake and nugget machines, and the ice and water dispensers in hotel corridors and break rooms. We are a licensed California appliance technician (BHGS #51001). A commercial call is a $100 diagnostic credited toward the repair, a written estimate before any part is ordered, and a 180-day warranty on parts and labor. We work on Hoshizaki, Manitowoc, Scotsman and Ice-O-Matic units, and on the ice makers built into Sub-Zero, U-Line and Marvel equipment used in light-commercial settings. Most machines go back into production on the first visit; when a model-specific board or valve has to come in, you get the lead time and the price before you approve. Book same-day or next-day and pick the earliest open window on the calendar.
Under-counter self-contained cubers, the kind that sit under a bar top. Modular ice machine heads mounted on a storage bin or a dispenser. Flake and nugget machines in seafood displays, cafes and healthcare kitchens. Countertop and floor-standing ice and water dispensers in hotels, gyms and offices. Air-cooled and water-cooled condensers, both. If the machine stands in a business, book the diagnostic and we take it from there.
Same-day or next-day in most cases. A bar without ice loses sales by the hour, so these calls go to the first open slot, and the online calendar always shows the earliest window we can hold. Every job starts with the $100 commercial diagnostic, credited toward the repair, and a written flat-rate quote you approve before any work begins.
Hoshizaki, Manitowoc, Scotsman and Ice-O-Matic make up most of the machines we see in Bay Area bars and kitchens, and we repair all four. We also service the ice makers built into Sub-Zero, U-Line and Marvel units in wet bars and light-commercial settings, and the ice maker inside a residential-grade refrigerator used in a cafe or office. If your make is not on this list, book the diagnostic anyway: the water and refrigeration circuits follow the same patterns across manufacturers.
Every job starts with a $100 diagnostic. The technician runs the machine through a cycle, finds the failed part, and writes a flat-rate estimate on the spot. If you approve, the $100 comes off the total. We publish no starting price for ice machine repair, because the spread between a stuck inlet valve and a compressor is too wide to put in one number. The estimate is the price you pay: we bill per job, not by the hour, and the repair carries a 180-day warranty on parts and labor.
Yes. A maintenance visit on an ice machine is an inspection of the parts that fail: we check the inlet valve and the float, measure water flow, time the harvest cycle, check condenser airflow and the fan, and replace worn sensors or valves before they stop production. The technician looks the machine over on site and gives you an exact quote for the servicing. There is no published price for ice machine maintenance, and the $100 diagnostic is credited toward the work you approve.
Yes. Every commercial ice machine repair carries our 180-day warranty on parts and labor. If the same fault returns inside that window, we come back at no additional charge.
Yes. Every commercial ice machine repair comes with an itemized invoice - work performed, parts used, the flat-rate charge, and warranty coverage - ready for your bookkeeper and your records. We bill per job, not by the hour, so the price you approve is the price you pay. Invoices and service documentation for expense tracking or compliance files are provided on request.
We accept all major credit and debit cards (Visa, Mastercard, American Express, Discover), Apple Pay, Venmo, Zelle, online payment via secure invoice link, business checks, and cash. Payment is collected after the repair is complete and you've approved the work. We don't require a deposit beyond the $100 commercial diagnostic visit fee, which is fully credited toward your repair if you proceed. Invoices and documentation for business records provided on request.