FixitBay LLC is a licensed and insured appliance repair company proudly serving San Francisco, the Peninsula, and Marin County since 2023. We repair all major appliance brands including Whirlpool, Samsung, LG, GE, Sub-Zero, Viking, and more.
Every repair comes with a transparent $80 diagnostic fee applied to your repair cost and is backed by our 180-day warranty on parts and labor. Learn more about our team, values, and commitment to quality service.
Real footage from FixitBay LLC service calls across the San Francisco Bay Area - honest, no-pitch glimpses of how Andrei works on customer appliances and runs field service day-to-day.
Dryer repair · Pacific Heights, SF
Lead technician Andrei · Bay Area field service
A licensed FixitBay technician, on the visit you booked, working under BHGS license number 51001. I own the company, and every repair comes back to me. That sets one standard for the work: an $80 diagnostic credited to the repair, a written estimate you approve before anyone opens the machine, and 180 days on parts and labor.
First I listen carefully to the issue - every detail helps. I schedule a visit to diagnose the problem ($80 diagnostic). If you move forward, that fee goes toward the total cost. I explain what's going on, suggest options, and provide a clear estimate. No pressure, no hidden fees - just honest service and a 180-day warranty on both labor and parts.
San Francisco, the Peninsula and Marin: 22 cities. West Marin and Stinson Beach fall outside the area, so we do not book visits there. We work 7 days a week until 6 PM, there is no after-hours line, and we do not run emergency call-outs. A diagnostic visit lands the same day or the next day in most cases, and the booking calendar shows the earliest window we have before you commit.
A $10,000 Sub-Zero fridge for an SF homeowner - it kept failing right before family meals, and they were stressed. Over 2 days I diagnosed the issue, replaced the compressor, and got it running like new. When the cool air kicked in, they were so relieved. I was proud to save them from buying a new fridge.
Pricing transparency is the #1 thing. Ask any technician to show you the failed part after the repair - if they hesitate, that tells you something. Second: ask if the diagnostic fee credits to the repair. If it doesn't, you're paying twice. I credit it because the diagnostic is real work - it should be earned, not double-charged. Third: ask whether you can talk to a technician before you book. If every answer routes through a call center three steps removed from the repair, you can't get a straight diagnosis over the phone - at FixitBay LLC you reach someone who does the work.
Running an appliance through the failure mode multiple times. A washer pumping water onto the floor - every cycle you try makes the leak worse and the motor controller more likely to fail. A refrigerator running warm - every hour adds compressor wear. If it's clearly broken, unplug it and call. Same-day diagnostic is cheaper than next-week motor replacement.
Two reasons. First - built-in Sub-Zeros, integrated dishwashers, wall ovens don't move. Repair has to come to the kitchen. Second - every storefront overhead translates into higher repair bills. We don't have shop rent to amortize, so the $80 diagnostic stays $80 and overhead never inflates your bill.
Sub-Zero and Wolf for high-end built-ins - I have had enough of them apart to know which series fails where. Bosch and Miele for European premium. Whirlpool family (Maytag, KitchenAid, JennAir, Amana) for mid-line - they share a lot of parts and failure patterns. Samsung and LG for laundry and modern French-door refrigerators. If your brand isn't on the list - call anyway, most appliances share core components.