Customer Reviews - Real Bay Area Repairs134 Google · 190 Thumbtack · 7 Yelp · 331 Verified Reviews
Same- or next-day visit across San Francisco, Peninsula, and Marin.
See why families across San Francisco, the Peninsula, and Marin County trust FixitBay for appliance repair. Every review verified through Google, Thumbtack, or Yelp.$80 diagnostic, applied to your repair. 180-day warranty on every job.
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$80 diagnostic visit - applied to repair if you proceed.
Upfront estimate before any work begins. No surprises.
Professional repair with 180-day warranty on parts and labor.
Real Customer Repairs. Real Bay Area Customers.
Every receipt below is a real service call from a verified customer. Brand, model, error code, on-site time - exactly what we did and what the customer said about it.
“Built-in Sub-Zero on the Pacific Heights flat had been running warm for a week. Tech went through the Sub-Zero diagnostic checklist methodically - pulled the grille, vacuumed the condenser, then tested the compressor relay and confirmed it was the failure point. Documented every step for the warranty file.”
“Bosch had been throwing E22 on every cycle for two weeks. Three other places quoted me a full pump swap sight-unseen. FixitBay tech actually pulled the kick plate, found a piece of glass in the check valve, cleared it, ran a verification cycle. Charged the diagnostic plus parts. Honest.”
“Whirlpool dryer started running but clothes were coming out wet. Belt was hanging by a thread and the idler pulley was seized. Tech had both parts on the truck, swapped them in under an hour. Same-day call before noon.”
“LG combo unit was vibrating through the floor on every spin and finally started throwing UE mid-cycle. Tech checked the leveling first (it was off because of the recent floor refinish), then identified two suspension rods needed replacement. Replaced them as a set, re-leveled the unit, ran a calibration spin.”
“Wolf range had two front burners that would click but not light. Tech traced the spark module, replaced it from the truck, calibrated the Star Burner alignment across all six positions. Same-visit completion. Knows the Wolf-specific geometry.”
“Built-in had been running warm on the fresh-food side for two weeks. Tech did the deep coil cleaning per Sub-Zero spec first, then identified the evaporator fan was struggling. Fresh-food back to spec. Documented service for warranty.”
“Bravos washer was sounding like a freight train on every spin cycle. Tech opened the top, all four suspension rods were stretched. Replaced them as a set (Maytag specifies replacement as a set), 60-minute job. No more drama.”
“Bosch was leaving an inch of water in the tub after every cycle. Tech pulled the lower spray arm, removed the drain pump cover, found a melted plastic shard wedged in the impeller. Cleared it, tested twice, charged diagnostic plus minimum labor. Did not push a new pump.”
“GE Profile ice maker stopped producing about a month ago. We had already replaced the filter, no change. Tech tested the inlet valve, then the ejector motor, swapped the whole ice maker assembly. Ice was filling the bin by dinner.”
“Oven would not heat for Sunday dinner. The technician tested the igniter, replaced it from the truck, ran a 350 calibration check. Whole thing was under an hour. Charged what he quoted.”
“Samsung washer sounded like a jet engine on spin for the last month. Tech opened it up, the rear drum bearing was destroyed and the spider arm was corroded. Replaced as a kit (Samsung specifies the spider with the bearing). Long repair but he stayed and finished it same visit.”
“Thermador wall oven kept flashing F21 and would not hold temperature. Tech tested the temperature sensor first (fine), then the control board, identified the board as failed. Had the OEM Thermador board on the truck, swapped it, ran a bake calibration at 350. Documented for the warranty file.”
Reviews Across the Bay Area
Filter customer reviews by where you live - see real repairs in your neighborhood.
“Built-in Sub-Zero on the Pacific Heights flat had been running warm for a week. Tech went through the Sub-Zero diagnostic checklist methodically - pulled the grille, vacuumed the condenser, then tested the compressor relay and confirmed it was the failure point. Documented every step for the warranty file.”
“Wolf range had two front burners that would click but not light. Tech traced the spark module, replaced it from the truck, calibrated the Star Burner alignment across all six positions. Same-visit completion. Knows the Wolf-specific geometry.”
“GE Profile ice maker stopped producing about a month ago. We had already replaced the filter, no change. Tech tested the inlet valve, then the ejector motor, swapped the whole ice maker assembly. Ice was filling the bin by dinner.”
“Built-in had been running warm on the fresh-food side for two weeks. Tech did the deep coil cleaning per Sub-Zero spec first, then identified the evaporator fan was struggling. Fresh-food back to spec. Documented service for warranty.”
Awards & Recognition
Recognized as the Bay Area’s favorite appliance repair service by the neighbors who use us.
Nextdoor Neighborhood Fave
2025 Winner · Bay Area
Voted by Nextdoor neighbors as the favorite appliance repair service in the San Francisco Bay Area. Real votes, real neighbors, no paid placement.
Why Bay Area Customers Choose FixitBay LLC
We give you the math at the diagnostic visit - parts cost, labor, expected remaining lifespan, current new-unit pricing - so you decide whether repair or replacement makes economic sense. No upsell pressure, no parts-cannon approach. Last month a customer in Mill Valley had a 12-year-old Whirlpool washer with a $480 belt and bearing repair quote in front of them. We presented the numbers - a new unit was $899 plus delivery and haul. They chose to replace, we credited the diagnostic, and they left a review for the honesty. That is the kind of math customers come back for.
We coordinate the diagnostic visit window during booking and we show up when promised. If parts are on the truck - and roughly 70% of common-brand failures are - we finish the same visit. If specialty parts are needed, we give a realistic 1-4 business day turnaround at the diagnostic, not “we’ll let you know.” Customers tell us the predictability alone is worth the diagnostic fee. Same-day before 2 PM, next-day after, Monday through Saturday, every week of the year except the major holidays.
Every repair carries 180 days of warranty on parts and labor - twice the industry standard. We have serviced families across the Bay Area for three years straight who keep coming back because we treat each visit as a relationship, not a transaction. When something we repaired fails within warranty, we come back without question. When something unrelated breaks 8 months later - different appliance, different problem - you have someone you trust to call. That long arc is what customer reviews actually measure.
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