See why families across San Francisco, the Peninsula, and Marin County trust FixitBay LLC for appliance repair. Every review on this page is verified through Google, Thumbtack, or Yelp - three independent platforms with their own verification systems.
Book online or call. On-site diagnostic within the booked window. Common-brand failures often finish in the same visit. 180-day warranty on parts and labor.
Verified 5-star reviews from Google, Thumbtack, and Yelp - homeowners across San Francisco, the Peninsula, and Marin County. Open any review on the platform where the customer left it. We service premium brands (Sub-Zero, Wolf, Thermador), mid-tier (Bosch, Samsung, LG, KitchenAid), and workhorse names (Whirlpool, Maytag, GE, Frigidaire).
We have completed repairs across San Francisco neighborhoods, Marin County (Mill Valley, San Rafael, Tiburon, Sausalito, Belvedere, Larkspur), and the Peninsula (Daly City, South San Francisco, Pacifica, San Bruno, Millbrae, Burlingame, San Mateo).
Voted Nextdoor Neighborhood Fave 2025 - Bay Area. Real votes from real neighbors, no paid placement.
You get our price in writing at the diagnostic visit - parts, labor, and what we think the machine has left in it - so the repair-or-replace call is yours to make on real numbers. We do not price a new unit for you. No upsell pressure, no parts-cannon approach.
We coordinate the diagnostic visit window during booking and we show up when promised. Common failures often finish the same visit; when a part has to be ordered, you get a realistic timeline at the diagnostic. Most visits are same-day or next-day, 7 days a week.
Every repair carries 180 days of warranty on parts and labor - twice the industry standard. We treat each visit as a relationship, not a transaction. Same issue returns within warranty, we come back free.
Read every review directly on Google, Thumbtack, or Yelp.
Who is FixitBay LLC and where does it repair appliances?
FixitBay LLC is a licensed California appliance repair company (BHGS #51001) working in San Francisco, the Peninsula and Marin. We fix refrigerators, washers, dryers, dishwashers, ovens, ranges, wine coolers and ice makers, residential and commercial. Every job runs on the terms customers describe in these reviews: an $80 diagnostic credited toward the repair, a written estimate before any part is ordered, and a 180-day warranty on parts and labor. Repairs often finish on the first visit, and any model-specific part is quoted before you approve. Booking is same-day or next-day, and the calendar shows the earliest open window.
What is your overall rating, and how many reviews do you have?
5.0 stars across more than 350 verified reviews, spread over Google, Thumbtack, and Yelp. Nextdoor neighbors also voted us a Neighborhood Fave in 2025. The Google count on this page updates itself, and we check Thumbtack and Yelp every month. Open any platform card to read the full list at the source.
Can I verify these reviews are real?
Yes. Every review comes from Google Business Profile, Thumbtack, or Yelp, three independent platforms that verify their own reviews. Open the platform cards to read them at the source. We cannot edit, hide, or buy reviews on any of them, and a profile that tried would get flagged and pulled.
Are these all your reviews, or just a sample?
A sample. The wall above shows a recent set so you can read a few without leaving the page. The full list lives on Google, Thumbtack, and Yelp, far more than fits here. Open any platform card to see every review. New ones post to the platforms first, so they stay more current than any page.
How do you keep a 5.0 rating across so many reviews?
We do the unglamorous things right: honest diagnostic math, arriving in the booked window, finishing most common-brand repairs in one visit, and a 180-day warranty we honor. We do not push a repair when replacing the unit is the better call, and we do not push a replacement when a $250 part buys another 3 to 5 years. Good reviews come from the work, not from asking for them.
Do you respond to negative reviews?
Yes. When a review lands below 5 stars we read it, reply on the platform in public, and offer to make it right. Some come from a misunderstanding about the diagnostic fee or the warranty; some point to a real gap we own. Either way we answer on the public thread, so you can see how we handle a complaint before you call.
How do I leave a review after my repair?
After the repair, we send you links to leave a review on Google, Thumbtack, or Yelp. Pick whichever one you already use; it takes about a minute and helps a neighbor find a repair they can trust. We do not pay for reviews or offer a discount for a good one, so tell us how it really went.
What does an appliance repair cost?
The $80 diagnostic covers the visit, the testing, and a written quote, and it comes off the invoice when you go ahead with the repair. Most common repairs land between $250 and $350: a dryer heating element runs $265, a washer drain pump $295, a refrigerator control board $350. Built-in and luxury units start higher, with Sub-Zero refrigerator work from $555. You approve the number before any work starts, and every service page on this site publishes its own price table.
What payment methods do you accept?
All major credit cards (Visa, Mastercard, American Express, Discover), debit cards, Apple Pay, Venmo, Zelle, personal checks, and cash. You pay after the repair is done and you have signed off on the work. We collect the $80 diagnostic on the same visit and credit it toward the final invoice if you go ahead with the repair.
What if I am not happy with the service?
Tell us, and we come back. We hold every repair to the same standard, so if the work or the visit falls short, reach out and we return to set it right. Text or call (760) 543-5733, email info@fixitbay.net, or send a note through the site. The 180-day warranty on parts and labor covers the work, and the owner stands behind it.
How do I book after reading the reviews?
Book online in about 60 seconds, or call or text (760) 543-5733. Pick a time that works and we confirm within the hour during business hours. The $80 diagnostic is credited toward the repair if you go ahead, and every repair carries a 180-day warranty on parts and labor. Most visits are same-day or next-day, 7 days a week.
Workhorse to premium - Whirlpool, Maytag, Bosch, Thermador, Sub-Zero, Wolf, Miele, GE, and 17 other brand pages with brand-specific diagnostic detail.
Browse popular repair services (refrigerator, washer, dryer, dishwasher, oven, cooktop, wall oven, freezer, ice maker) and local service area pages across the SF Bay Area.
Call (760) 543-5733 or book online to schedule appliance repair today.