Customer Reviews - Real Bay Area Repairs173 Google · 203 Thumbtack · 7 Yelp · 383 Verified Reviews
Most visits are same-day or next-day, across San Francisco, Peninsula, and Marin.
Families across San Francisco, the Peninsula, and Marin County trust FixitBay LLC with their appliance repairs. Every review here is verified through Google, Thumbtack, or Yelp.$80 diagnostic, applied to your repair.
180-day warranty on every job.
Or call or call (760) 543-5733
What Bay Area customers say
Real reviews from Google, Thumbtack, and Yelp. Open any card to read it on the platform where the customer left it.
“Andrei and his helper are punctual, knowledgeable, and trustworthy. We've used their services multiple times and always been satisfied. In fact, I'm about to schedule another service call.”
“Super responsive even checking in daily while our part was in transit. Andrei was quick to come to our house on a weekend for the diagnostic and then came right after the part came to install. He understood we needed our fridge working and was very helpful”
“Andrei arrived on time, very professional and great diagnostic skills. Keeps work area clean and found the problem right away. I have used him 3 times and highly recommend him!”
“Andrei came out promptly to repair the dishwasher and returned to install a new part in a prompt way, also.”
“Came next day to fix a dryer, had the unit moved and the machine fixed in 15 minutes. Great communicator and wore booties to keep our floors clean!”
“Andrei was awesome! He diagnosed the problem with my washing machine and fixed it, giving me 2 options along the way in terms of cost. He was punctual and professional. Would use him again!”
“Offered timeslots for them to come out within 1 hour of me posting job, came out right on time, Alexei fixed problem and was on his way within 20min! Will use again if ever needed.”
“Showed up on time and was very thorough in his analysis of the issue with my wine cooler. Went the extra step to try and source replacement parts on Ebay. Highly recommend!”
“*** Expert Appliance Repair - Worth Every Penny *** I recently engaged FixitBay LLC to resolve an issue with my built-in KitchenAid combination microwave and oven (changing the light bulb!). These units are notoriously difficult to service - the design requires a full extraction…”
Why Bay Area Customers Choose FixitBay LLC
We give you the math at the diagnostic visit - parts cost, labor, expected remaining lifespan, current new-unit pricing - so you decide whether repair or replacement makes economic sense. No upsell pressure, no parts-cannon approach. When a machine is near the end, repairing it can cost more than it is worth. We lay out the full math - parts and labor against what a new unit costs delivered and hauled - and if replacement wins, we say so and credit the diagnostic toward the unit you choose. We would rather lose the repair than sell you one that does not pay off.
We coordinate the diagnostic visit window during booking and we show up when promised. When the failure is a common one, we often finish it the same visit. When a part has to be ordered, you get a realistic timeline at the diagnostic, not a vague "we will let you know." Customers tell us the predictability alone is worth the diagnostic fee. Most visits are same-day or next-day, seven days a week, every week of the year except the major holidays.
Every repair carries 180 days of warranty on parts and labor - twice the industry standard. We have serviced families across the Bay Area for three years straight who keep coming back because we treat each visit as a relationship, not a transaction. When something we repaired fails within warranty, we come back without question. When something unrelated breaks 8 months later - different appliance, different problem - you have someone you trust to call. That long arc is what customer reviews measure.
Trusted across the Bay Area
Nextdoor Neighborhood Fave
2025 Winner · Bay Area · CA BHGS #51001
Voted by neighbors, not a paid placement.
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