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Schedule a licensed technician for same-day or next-day appliance repair. Pick the time that works for you.

Licensed & Insured | $80 Diagnostic Applied to Repair | 180-Day Warranty | 5.0 Google Rating

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Or call (760) 543-5733 for immediate scheduling.

Frequently Asked Questions

Who will actually repair my appliance if I book with FixitBay?

Book a slot and a licensed California appliance technician (BHGS #51001) comes to your address, diagnoses the problem and does the repair - not a subcontractor or a call-center dispatcher. FixitBay LLC serves San Francisco, the Peninsula and Marin. The visit is an $80 diagnostic credited toward the repair, you approve a written estimate before anything is ordered, and the work carries a 180-day warranty on parts and labor. Most repairs finish the same day; if a model-specific part is needed, it arrives in a few business days, quoted before you approve. Choose same-day or next-day, and the calendar shows the earliest open window.

What happens after I book a time slot?

Within 1 hour during business hours, we confirm your appointment via email and text - with the technician name and exact arrival window.

Which areas do you serve?

We cover San Francisco and 21 surrounding cities across the Peninsula and Marin County - including Daly City, South San Francisco, San Bruno, Pacifica, Millbrae, Colma, Brisbane, San Rafael, Mill Valley, Sausalito, Tiburon, Larkspur, Corte Madera, and Novato. Not sure we reach your address? Just call or text (760) 543-5733 and we will confirm.

What if my appliance isn't on the booking calendar list?

Call or text (760) 543-5733 and we will match it to the closest service. Most visits fit the online calendar, which takes refrigerators, freezers, ice makers, wine coolers, dishwashers, washers, dryers, ranges and stoves, ovens and wall ovens, cooktops, air conditioners and commercial appliances. The diagnostic is $80 for home appliances and $100 for commercial equipment and air conditioners, credited toward the repair.

Do I have to pay upfront when I book?

No. There is no deposit beyond the $80 diagnostic, and that is only collected at the visit - not at booking. If you decide not to proceed with the repair after diagnostic, you simply pay the $80 diagnostic fee. Payment is collected after the repair is complete and you have approved the work - never at booking, and no hidden booking fees, ever.

How quickly can someone come out?

Same-day or next-day appointments are available across SF, the Peninsula, and Marin County, depending on technician routing that day.

Will my repair be done in one visit?

Repairs are often completed in a single visit - our technicians carry common parts for the brands we service. If your appliance needs a special-order part, we order it and return to install it once it arrives, with no second diagnostic fee. We always give you the timeline up front.

What if I need to reschedule or cancel?

Free rescheduling up to 2 hours before the appointment - just email or text to confirm. If you need to cancel, please give us at least 24 hours' notice. For missed appointments or cancellations with less than 2 hours' notice, an $80 service fee applies to cover time and travel.

I won't be home during the appointment - can you still do the diagnostic and repair?

Yes, of course. We can complete the diagnostic and the repair without you on-site - we just need access to the appliance (a neighbor, doorman, property manager, key in a lockbox, or a smart-lock code all work). Your technician will text you photos of the diagnostic findings and the written estimate before any repair work begins, and again when the job is complete. Payment is sent afterwards by online invoice (email link) - Visa, Mastercard, Amex, Discover, Apple Pay, Venmo, Zelle, check, or cash all accepted.

What does the 180-day warranty cover?

Both parts and labor are covered for 180 days. If the same issue returns within 180 days of your repair, we come back and fix it at no charge - no questions asked. It is our way of standing behind the work.

What payment methods do you accept?

We accept Visa, Mastercard, American Express, Discover, Apple Pay, Venmo, Zelle, online invoice, personal check, and cash. Payment is collected only after the repair is complete and you have approved the work - never at booking. If you cannot be home for the visit, we can email you an online invoice after the repair so you can pay remotely.

What appliance brands do you repair?

All major brands. We service premium lines like Sub-Zero, Wolf, Viking, Thermador, Miele, and Bosch, as well as mass-market brands including Samsung, LG, GE, Whirlpool, KitchenAid, Maytag, Frigidaire, and Kenmore. Our technicians carry common parts for these brands, so many repairs are finished in a single visit.

Can I book a specific technician?

Yes - just let us know when you book and we will do our best to match your request. Our technicians are FixitBay LLC employees, not rotating subcontractors, so you always get a vetted pro.

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