FixitBay LLC is an independent, BHGS-licensed (#51001) mobile repair shop based in San Francisco. Andrei answers the diagnostic phone personally, plans his own route, and shows up with the common parts in hand. There is no call center, no subcontractor network, and no out-of-state corporate parent - every appointment goes through a technician who lives and works in the Bay Area.
22 cities across three regions: San Francisco (all 36 neighborhoods from Outer Sunset to Pacific Heights), the Peninsula (Daly City, South San Francisco, San Bruno, Pacifica, Millbrae, Colma, Brisbane, Montara), and Marin County (Mill Valley, San Rafael, Sausalito, Tiburon, Belvedere, Corte Madera, Larkspur, Greenbrae, Ross, San Anselmo, Fairfax, Novato). We deliberately do not serve East Bay or South Bay - focusing geographically is what makes genuine local routing possible.
Three reasons. (1) Direct dispatch: Andrei takes the call and plans the route himself - no ticketing layer between you and the technician. (2) Parts inventory matched to local appliance density: Sub-Zero start relays and Wolf spark modules in Marin, Bosch E15 hose clamps and Whirlpool drain pumps in SF, Maytag belts and idler pulleys throughout. (3) Geographic focus: 22 contiguous cities mean drives are short hops, not cross-county drives.
SF Victorian and Edwardian buildings have 60–100 amp panels and stackable laundry installations that need careful electrical diagnosis. Eichler and post-war Peninsula homes have slab-on-grade plumbing that affects dishwasher and washer drain repairs. Marin hillside properties and gated estates (Ross, Belvedere, Tiburon) need parking and access coordination ahead of arrival. Fog-belt neighborhoods (Outer Sunset, Daly City, Pacifica) accelerate corrosion on door gaskets and ice maker valves. A local technician factors all of this in during diagnosis - a generic tech does not.
No trip surcharge for any of the 22 cities we serve. The $80 diagnostic fee is identical whether you are in downtown SF, Pacifica on the coast, or Novato at the northern edge of Marin. We built the cost of bridge transit and outer routing into the base price - no "Marin fee," no "weekend premium," no surprise line items on the invoice.
Yes - and it is one of the main reasons SF and Marin homeowners hire us. Marin County has roughly 25% Sub-Zero, 20% Wolf, and 15% Miele household penetration; SF luxury neighborhoods (Pacific Heights, Sea Cliff, Presidio Heights) are similar. Andrei specializes in Sub-Zero refrigeration, Wolf dual-fuel ranges, Miele dishwashers and laundry, and Thermador cooking. We keep OEM start relays, spark modules, control boards, and gaskets specific to these brands in stock.
Same-day or next-day appointments are available across all 22 cities, depending on technician routing that day. Priority routing for refrigerator failures (food spoilage risk) and active water leaks. When you book, we will confirm whether your slot fits a same-day window or the next-morning visit.
Yes - identical warranty terms across the entire 22-city service area. Whether you are in Tiburon or Outer Sunset, if the repaired component fails within 180 days we return at no additional charge. No regional distinctions, no fine print for outer cities.