Book it, we show up, we tune it up
Pick a time online, no phone calls.
A licensed tech inspects and tests your appliance.
We clean, tune, and service it on the spot.
We back the work with a 180-day warranty.
Nothing happens until you say yes: after the inspection the technician hands you a written quote, and the diagnostic comes off the total. Every visit carries a 180-day warranty on parts and labor.
Signs It Needs a Tune-Up
Most washers last 10 years or more, but only the ones that stay clean and balanced get there. Mold takes over the door gasket. A supply hose hardens at the fitting, an off-level drum grinds its bearings, and you learn about none of it until a leak or a smell shows up. A yearly visit catches all of it early, across San Francisco, the Peninsula, and Marin.
Most visits run 45 to 60 minutes. The $80 diagnostic comes off the total the moment you approve any work, and what we service is covered for 180 days on parts and labor. You leave with a written note on the hoses, seals, and bearings we checked and which ones are worth replacing before they let go. Same- or next-day slots across the Bay Area.
Musty smell from the washer
Mold growing in the door gasket folds, drum, or detergent dispenser. The drum cleans up; a moldy seal gets replaced.
- Drum and tub deep cleaning
- Detergent dispenser flush and descale
- Door seal inspection, replaced once mold is in the rubber (front-load)
A maintenance visit starts from $195. The diagnostic is credited toward the total.
Clothes not getting clean
Detergent buildup, clogged spray jets, or a worn agitator reducing wash effectiveness.
Washer vibrating excessively
Suspension springs or shock absorbers wearing out. Leveling and inspection needed.
Slow to fill or drain
Inlet screens or the drain filter clogged with sediment and debris.
Rubber particles on clothes
The door boot seal is deteriorating. Needs cleaning or replacement before it tears completely.
What the visit covers
Full System Inspection
We check hoses for bulging or cracks, inspect the drain pump filter, test the door latch, examine suspension components, and check for leaks at all connection points.
Cleaning & Service
We clean the drum, detergent dispenser, drain pump filter, and inlet screens, and inspect the door gasket. Front-load washers get a deep clean cycle for the drum; a seal with mold in it is replaced rather than scrubbed.
Report & Recommendations
You get a written report. We name the worn hoses, the door seals that are weakening, and the parts near the end of their life.
What We Check
Water systems
Drum & rotation
Sealing & door
Controls & electrical
Maintenance vs. Repair
Maintenance
Planned · preventive
Repair
Reactive · on failure
Maintenance prevents problems; repair fixes them. Regular washer maintenance cuts how often you need a repair and pushes back the day you replace it.
What a tune-up prevents
A moldy gasket, a tired hose, an unlevel drum: we catch these while they are still cheap to fix, before they turn into an expensive washer repair.
| Maintenance task | What you avoid |
|---|---|
| Annual hose inspection | Burst supply hoses are the #1 cause of washer flooding. Replacement hoses cost a fraction of the water damage, where the average insurance claim runs over $5,000. |
| Drum cleaning and seal replacement | Mold and biofilm buildup that ruins clothes. Once it is in the rubber the seal is replaced ($235+). Especially common in front-load washers. |
| Drain pump filter cleaning | Slow drains, error codes, and pump strain that leads to from $285 pump replacement. |
Washer Maintenance Cost
$80 diagnostic - applied to your maintenance if you proceed. Written estimate before any work begins.
Payment due upon completion.
When to Call for Washer Maintenance
Stay on a simple upkeep schedule and your washer runs years longer, without the leaks or the smell.
Drum Cleaning Cycle
Run a hot empty cycle with washer cleaner to prevent mold, mildew, and odor buildup inside the drum and gasket.
Inlet Hose Inspection
Check hoses for bulges, cracks, or weak connections. Burst hoses cause major water damage. Replace rubber hoses every 5 years.
Door Seal & Gasket Check
Front-loader gaskets trap moisture and debris. Clean monthly, inspect annually for tears or mold that could cause leaks.
Full Maintenance Check
Our technician inspects drum bearings, drain pump, inlet valves, belt tension, and leveling, all in one visit.
What our customers actually sayWhat customers say
“Excellent! Transparent pricing, Samsung dishwasher diagnosis was correct and fixed in less than an hour once he had the part. Wore floor protection on his shoes and left everything how he found it. Wo…”
“Offered timeslots for them to come out within 1 hour of me posting job, came out right on time, fixed problem and was on his way within 20 min! Will use again if ever needed.”
“I called them to fix our washer and also asked them to perform a major maintenance on our dryer. Their communication, diagnostics, and service were excellent! I found it necessary to write a 5 star re…”
“Very responsive. Easy to schedule. Andrei arrived on time, diagnosed the problem quickly and had the replacement part with him. Reasonable price and knowledgeable. He rec…”
“If you're looking for someone who shows up on time, doesn't try to upsell you, and clearly knows what they're doing, you've found the right place. I needed someone experi…”
“FixitBay was great. Andrei did an excellent job. He arrived on time, communicated everything really well, and then fixed our dryer in a reasonable amount of time for a re…”
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We service all major brands
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